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[FIXED] Google Apps Hiccup Causes Some Email to Bounce

Naturally, we use Google Apps for spanningsync.com email. This afternoon, Google Apps had a brief period in which it refused to deliver email addressed to support@spanningsync.com, instead delivering replies like this to senders:

From:mailer-daemon@googlemail.com
Subject:Delivery Status Notification (Failure)
Date:May 20, 2008 4:14:45 PM CDT

This is an automatically generated Delivery Status Notification

Delivery to the following recipient failed permanently:

support@spanningsync.com

Technical details of permanent failure:
PERM_FAILURE: Gmail tried to deliver your message, but it was rejected by the recipient domain. The error that the other server returned was: 554 554 : Relay access denied. We recommend contacting the other email provider for further information about the cause of this error. Thanks for your continued support. (state 14)

The problem seems to have cleared up, so if you tried to contact us earlier and were unable to, please try again.

Thanks,
Charlie

May 20, 2008 |

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