Spanning Sync Blog

Spanning Sync v3.0.3 Now Available

Spanning Sync v3.0.3 is now available as an automatic update for all existing users. New users can always download the latest version at spanningsync.com/download. (Spanning Sync 3 requires Leopard or Snow Leopard. Tiger users should continue to use v2.1.3.)

What's New in Spanning Sync v3.0.3:

• Certain server errors are now shown in the menu bar and not in a window
• Improved pref pane launch time
• Fixed a problem that could cause changes made in the Calendar tab of the pref pane not to take effect

As always, this upgrade is free for paid subscribers. New users can download Spanning Sync to start a 15-day free trial.

Spanning Sync is only $25 for a one year subscription or $65 for a one-time purchase, plus $5 off with a discount code.

Spanning Tools v1.1 Now Available

Spanning Tools v1.1 is now available, and is even better at finding and fixing problems in iCal, Address Book, and Sync Services.

What's New in Spanning Tools v1.1:

• The "Cleaner" apps now have log windows.
• Contacts Cleaner can now flag and fix invalid or invisible characters in contacts.
• Duplicate phone number detection and fixing is more accurate.
• Fixed a problem that could cause street addresses to duplicate after merging with Contacts Cleaner.
• Calendar Cleaner can now flag and fix invalid recurrence rules.
• Calendar Cleaner can now flag and fix invalid alarms.
• Calendar Cleaner can now flag and merge duplicate alarms.
• Fixing contacts and calendars requires less memory.
• The registration process is a little easier.
• Other bug fixes

Existing users will be prompted to install the free upgrade from within the apps. New users can download Spanning Tools v1.1 from spanningtools.com/download to start a 15-day free trial.

Spanning Tools is only $19.99, plus $5 off for Spanning Sync customers.

Unusual Increase in (Mostly Harmless) Google Errors

Over the last couple of weeks we've seen a marked increase in the numbers of errors we're getting from Google, apparently due to some work they're doing on the internals of Google Apps.

Spanning Sync dutifully reports these errors (as shown here) but in almost all cases the errors are transient and the notifications are more annoying than helpful.

We're working on an update to Spanning Sync that will make notifications for conditions like this unobtrusive. In the mean time, feel free to dismiss these notifications. And as always, if you have any questions or run into any problems please contact us at support@spanningsync.com.

Update: Spanning Sync v3.0.3 fixes this problem and is now available.

[SOLVED] Sporadic Google Calendar Outages Today

Update (Oct 9) It looks like the Calendar API outage from yesterday has been resolved.

We're seeing widespread problems with the Google Calendar API today. As a result, many users will see a "Google could not generate your list of feeds" error message from Spanning Sync. We'll continue to monitor the problem, and will update this post when it's been fixed.

Thanks,
Charlie