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A classic. Many companies backup religiously and never test the restore process, only to discover that their backups are worthless when that time comes. I'm glad you were able to recover.

I'm als glad to see that you're now building redundant servers. With the uptime you had lately I thought you'd already done that, because it seems that it always worked.

Thanks for the extra days of syncing, that was a nice gesture.

Keep 'em running! Cheers,

Brad Heitmann

all of my contact phone numbers just disappeared. is this related to the outage?

Charlie Wood

HI Brad-

No, not at all. Please create a problem report (Advanced > Create report) and send it to support@spanningsync.com so we can figure out what caused that to happen.


David Payne

Yesterday, I chose to accept the automatic update option. While updating, it indicated the library did not load. Now I cannot launch the program and when I go to iCal, I get an annoying error message every time I enter or edit an item.....very annoying. Please help.

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